Fortress Windows & Doors
We could be proud of our A+ Better Business Bureau rating. Many would expect us to ramble on about having the Best of Homestars for 2019. We’ll often talk about how we have the absolute best warranty in the windows and doors industry right now on our products and our workmanship. These things are great, but at Fortress Windows & Doors Inc., there is something even greater.
It’s the personal touch of an experienced, knowledgeable service provider. We focus on relationships within our locally owned and operated Toronto, ON business because together we make our community great. Here is who you will be speaking with when you contact us about your next project.
Why Choose Us?
Everybody has heard that there is no “I” in TEAM. We recognize the importance of everybody on our team and the value that they bring with the right attitude and their many years of professional quality workmanship.
We know that for an organization to have excellence as their goal, it absolutely takes the entire team to participate. We encourage this culture at Fortress Windows and Doors and our reputation in the marketplace speaks for itself.
Warren Buffett says that there is always one thing more important than price, and that is VALUE. To buy based on price alone is rarely a wise thing to do.
There are many different levels of quality in the window market today. If you are looking only for the cheapest price, you will likely end up with a substandard window, in most cases.
At Fortress, our goal is not to have the lowest price, our goal is to bring you the highest quality product and workmanship, at the most competitive price. This brings you what we are ALL looking for and that is great Value!
OVER 34 YEARS EXPERIENCE
Some people say they have 20 years experience when in fact, they only have one year experience 20 times. We at Fortress are dedicated to embracing the latest technology and installation processes and our clients are the beneficiaries of that focus.
Our installers are Window Wise Certified and our installation crews are constantly upgrading according to stringent industry standards.
After installation service seems to be a dying art. At Fortress, we understand how important it is to YOU if an issue ever arises. This mentality goes hand in hand with our company mantra of Quality Integrity Value. In fact, we go a step beyond and give our clients a written guarantee that if we don’t respond to a service inquiry within 24 business hours of receiving it, we will write you a cheque for $100.
WE GIVE BACK
LICENCED AND INSURED
These are critical when having anybody work at your home or business. If you have a criminal record, you cannot get licenced.
If you hire a contractor to come onto your property and the injure themselves in the process of doing the work you hired them to do, they can sue you, the homeowner, and in most cases they will win. Be sure the people working on your project are covered by WSIB.
We carry $5 million of liability Insurance, for your protection and ours!
WHY CHOOSE FORTRESS?
We have high quality products that are CSA Certified and Energy Star rated as well.
Our workmanship is amongst the best in the industry
We have been awarded the prestigious “Best of HomeStars” award, every year since 2014
Our warranty is the absolute best and most comprehensive in the industry.
We truly care about you and value our clients
WE TAKE PRIDE IN OUR WORK
We were very pleased with the Installer Dave and the job he did for us. He was very professional, punctual and a perfectionist. Both Steves we dealt with were very helpful and kept us informed on when the job would be done. We would highly recommend this company.
The crew from Fortress Windows and Doors was excellent they came to our home, gave us a quote, measured and took the time to discuss our options: Excellent service and completed the job in an timely manner. They replaced did 5 windows for a fair price compared to other companies.I would recommend this company to anyone and will always consider using them for future projects.Thanks you Steve and crew
The whole team did a great job replacing all of the windows. I obtained only the one estimate because Steve Mercer projected such a strong sense of integrity and work ethic and this was apparent in the whole team; Steve McCue, Stan and Paul. The price worked, the work was done efficiently and looks great. I even noticed a couple of extra touches after they left that were greatly appreciated but not part of the actual job. Steve Mercer followed up after the installation to ensure I know how to get the most out of my new window purchase. A very impressive organization and a pleasure to meet every one.