Scarborough · Durham · Barrie — since 1989
Window Installation and Replacement in Scarborough
Canadian-made vinyl windows, installed by our own crew (never subcontractors) and backed by the True Fortress Exclusive Lifetime Warranty on the window and the labour.
Reviewed by Steve McCue and Steve Mercer, owners, Fortress Windows & Doors Inc.
Since 1989
Scarborough-based, owner-run
Canadian-made vinyl
Built for Ontario winters
Our own install crew
No subcontractors, ever
Lifetime warranty
Covers product and labour
The window
What goes into the window
Our frames are Canadian-made vinyl, built for Scarborough winters. Vinyl won’t rot, never needs paint and doesn’t swell shut in a wet spring like old wood sashes.
Most of the comfort comes from the glass. Every sealed unit has a Low-E 272 coating and argon gas. The coating reflects heat back where it came from, so furnace heat stays in during January and sun heat stays out in July. Argon slows heat moving across the gap. The glass stops feeling cold, and the draft by the old window goes with it.
Style is a separate choice. Casement windows crank open and seal tight, a common pick for bedrooms and living rooms. Awning windows hinge at the top and can stay open in light rain. Single and double hung windows keep a traditional look, sliders suit wide, short openings like basements, and bay and bow windows push a room outward.
Installation
A good window installed badly is still a bad window
A window that’s out of square, or has an unsealed gap behind the trim, will leak air and water no matter what glass is in it. That’s why we don’t hand installs to subcontractors.
Co-owner Steve McCue has installed windows and doors for 37 years and runs our install side. Sagging bays and out-of-level frames go through him.
On install day:
- Old window comes out, sash and frame
- Opening is checked; soft wood or water damage gets fixed, not hidden
- New unit is set level and square
- Gap is insulated and sealed inside and out
- Trim goes back on and the crew cleans up
Why Fortress
Owner-run, start to finish
The two owners measure and install. Here is what that means for your job.
Who comes to measure
Co-owner Steve Mercer does every estimate. He’s a former home inspector, so he looks at the whole opening, not just the width and height. You get one written price covering style, glass and install. No second number shows up once the old window is out.
What the warranty covers
Most warranties cover the part and leave you paying for the service call. The True Fortress Exclusive Lifetime Warranty covers the product and the labour. If a sealed unit fails, you don’t pay someone to swap it.
A full-house job in Oro-Medonte
Every window, the front entry, the patio door, a 16-foot garage door and new eavestrough. All Canadian-made vinyl with Low-E 272 and argon, all installed by our crew. One contractor for the whole exterior. Read how that job came together.
Outside Scarborough
Scarborough is home base, but the same crews work across the east end and Durham, including Pickering and Whitby. Our second office at 15 Pepin Court covers Barrie and area. See every service area.
Our process
How the job runs
Five steps from first call to final walk-through.
Book a measure
Call (416) 291-5795 or send the quote form. Weekdays or Saturday, your pick.
In-home measure
Steve Mercer measures every opening, checks its condition and answers your questions.
One written price
Style, glass and install on a single quote.
Build and install
Windows are made to your measurements, then our crew installs them and cleans up.
Walk-through
We check every window with you before we leave. Your lifetime warranty starts.
FAQ
Frequently Asked Questions
What does Low-E 272 glass with argon actually do?
Low-E 272 is a thin coating on the glass that reflects heat back toward its source, so furnace heat stays inside in winter and summer heat stays out. Argon gas sealed between the panes slows heat transfer more than air does. Together they make the glass warmer to the touch and cut the cold drafts near old windows.
Does Fortress use subcontractors to install windows?
No. Fortress Windows & Doors installs with its own crews. Installation is overseen by owner Steve McCue, who has been installing windows and doors for 37 years.
What does the Fortress lifetime warranty cover?
The True Fortress Exclusive Lifetime Warranty covers both the product and the labour to repair it. Many window warranties only cover the part and charge for the service visit.
Are Fortress windows made in Canada?
Yes. Fortress installs Canadian-made vinyl windows, built for Ontario winters.
Do you install windows in Scarborough?
Yes. Fortress Windows & Doors is based at 4725 Sheppard Ave E, Unit 405, in Scarborough and has installed windows in the area since 1989. Call (416) 291-5795 for a free in-home quote.
Get a free window quote
One written price, owner-measured. Serving Scarborough, Durham and Barrie.